Terms & Conditions

Welcome to WEAF Company Uganda Ltd. These Terms and Conditions ("Terms") govern your use of our website, Weaf Company software products, API services, EFRIS, MRA EIS and ZRA integrations (electronic invoicing systems), marketplace and all related services (collectively, the "Weaf Company Services"). By accessing or using our Services you agree to be bound by these Terms. Please read them carefully. If you do not agree, you may not use the system. Usage of the product means acceptance to be bound by these terms of use and our data privacy policy. These terms and conditions are subject to modification by separate agreement in writing.

WEAF Company Uganda Ltd ("WEAF," "we," "us," or "our") is a leading technology solutions provider registered in Uganda, specializing in software development, tax compliance integrations and digital transformation services.

1. Definitions

• QuickBooks EFRIS integration system: A web application provided by Weaf that allows integration of the QuickBooks online accounting system with tax compliance authority systems (e.g. EFRIS) for issuing e-receipts and e-invoices as a tax requirement for VAT-registered businesses in various countries.
• User: Any individual or entity using our integration systems.
• URA: Uganda Revenue Authority (tax compliance authority, irrespective of the country).

2. Services We Provide

3. User Accounts and Registration

• Account creation: To access certain Services, you may be required to create an account and provide accurate, current and complete information.
• Account security: You are responsible for maintaining the confidentiality of your credentials and for all activities under your account. Notify us immediately of any unauthorized use.
• API keys: API keys and authentication tokens are confidential and must not be shared with third parties. You are responsible for securing these credentials.

4. Payment and Billing

• Fees: Certain Services require payment. All fees are stated in the applicable currency and paid per the payment terms provided.
• Payment methods: We accept various methods including bank transfers as indicated during checkout.
• Subscriptions: You authorize us to charge your payment method on a recurring basis until you cancel.
• Refunds: Software and source code purchases are generally non-refundable once delivered, unless defective or materially different from what was described.
• Taxes: You are responsible for any applicable taxes, duties or government charges related to your purchase.

5. Tax Compliance Integration Services

• Compliance responsibility: While we connect your systems with URA (EFRIS), MRA (EIS), ZRA (Smart Invoice) and any other tax compliance authority, you remain solely responsible for the accuracy of data submitted and compliance with all applicable tax laws.
• Data transmission: You authorize us to transmit invoice and transaction data to the relevant tax authorities on your behalf.
• Third-party requirements: Your use of electronic invoicing is subject to the requirements and policies of the respective tax authority, which we do not control.
• Service availability: Availability may be affected by third-party electronic invoicing platforms; we are not responsible for downtime caused by these external systems.

6. API Usage Terms

• API access is provided subject to rate limits and usage quotas based on your subscription plan.
• API keys must be kept secure and confidential; we may revoke keys on detecting unauthorized use or abuse.
• Rate limits are documented in our API documentation, inclusive of possible upgrades.
• API changes: we may modify, deprecate or discontinue any API endpoints with reasonable notice to developers.

7. Acceptable Use Policy

You agree not to:

• Use our Services for any illegal or unauthorized purpose or violate any laws in your jurisdiction
• Infringe on the intellectual property rights of others
• Transmit viruses, malware or other malicious code
• Attempt to gain unauthorized access to our systems or networks
• Reverse engineer, decompile or disassemble our software (unless explicitly allowed)
• Resell or redistribute our Services without authorization
• Use our API services to exceed rate limits or abuse the service
• Submit false or fraudulent information to tax authorities through our integration services

8. Intellectual Property Rights

• Our ownership: All content, software, code, designs, logos, trademarks and materials are owned by or licensed to WEAF Company Uganda Ltd and protected by intellectual property laws.
• Marketplace products: Purchasing source code grants a license to use the code per the product's license terms; ownership remains with WEAF or the original creator unless explicitly transferred.
• Your content: You retain ownership of content you submit; by submitting, you grant us a license to use, store and process it as necessary to provide our Services.

9. License

Weaf grants you a limited, non-exclusive, non-transferable and revocable license to access and use the system solely in accordance with these Terms and Conditions.

10. User Obligations

Sign-up obligations. A user shall provide all required information when signing up. For corporate entities, we recommend using a corporate email address. Users undertake to provide true, accurate, current and complete information and to promptly update it. If you provide untrue, inaccurate, outdated or incomplete information — or if Weaf reasonably suspects so — Weaf may terminate the account and refuse current or future use of the Services.

Ongoing obligations. A user is responsible for ensuring confidentiality of the account password, appointing competent administrators, ensuring all account activity complies with this Agreement, and preventing loss of control of user accounts. A user may specify a recovery process (by emailing policy@Weaf.tech) acceptable to Weaf; absent this, Weaf may provide control to a user showing satisfactory proof of authorization to act on behalf of the enterprise.

11. Restrictions on Use

A user shall not:

• Transfer the system or make it available to any third party
• Allow user licenses to be shared or used by more than one individual (other than by reassigning the license to a new user)
• Attempt to disassemble, reverse engineer or decompile the system (except as permitted by law)
• Attempt to gain unauthorized access to the system or its related systems or network
• Use the system in any manner that could damage, disable, overburden, impair or harm any server, network or resource of Weaf
• Host, upload, publish, transmit or share information belonging to another person or entity without the right or consent to do so
• Use the system to violate any applicable law
• Use the system for any form of competitive or benchmarking purposes

12. Renewal of Subscription

Your subscription will automatically renew at the end of each period unless you inform us otherwise; the fee will be charged to the card last used. For other payment modes, users must manually renew. You may change the card used for renewal. Failure to pay for a subscription will mean termination of the contract.

13. Disclaimer Notice

We strive to provide uninterrupted and error-free services and will do our best to address issues within reasonable time. Weaf shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with the use of the system.

14. Limitation of Liability

Weaf will not be liable for any loss or damage resulting from the use, misuse or inability to use our products or services, including data loss, errors, omissions or misinterpretations, nor for any indirect, incidental, special, consequential or punitive damages. You understand that Weaf is not responsible for account administration and internal management of the system for you, and you agree not to hold Weaf liable for the consequences of any action taken in good faith. Weaf's total liability for any claims under these Terms shall not exceed the amount paid by the User in the last 12 months for access to the system.

15. Direct Damages

To the fullest extent permitted by law, Weaf's total liability for direct damages, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed the amount the User paid for use of the system in the six (6) months immediately preceding the event giving rise to the claim. If the User has made no payments, Weaf shall have no liability for direct damages.

16. Indirect and Consequential Damages

In no event shall Weaf be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, business opportunities, revenue or data, business interruption or other commercial or economic losses, even if advised of the possibility of such damages.

17. Exclusions, Limitations & Application

The law applying to the limitation or exclusion of clauses applies to these Terms. The limitations and exclusions set forth shall apply to the fullest extent permitted by law, whether the alleged liability is based on contract, tort (including negligence), strict liability or any other basis.

18. Third-Party Claims

Weaf shall not be liable for any claims or demands made by any third party arising out of the User's use of the system. The User agrees to indemnify, defend and hold harmless Weaf from and against any such claims or demands.

19. Force Majeure

Weaf shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental actions, internet service provider failures or any other similar events.

20. Indemnification

Users agree to indemnify, defend and hold harmless Weaf, its affiliates and their respective officers, directors, employees and agents from and against any claims, liabilities, damages, losses and expenses arising out of or connected with your use of the system.

21. User Legal Compliance

Where any tax liability such as VAT or sales tax is chargeable by Weaf under the laws of the Republic of Uganda with respect to your subscription, Weaf will invoice you for such taxes and provide an invoice to help you understand the applicable tax credit you should pay.

22. Personal Information and Privacy

Personal information you provide is governed by the Weaf Privacy Policy; your use of the system indicates acceptance of that policy. You are responsible for maintaining confidentiality of your credentials and for all activity in your account, and must inform us immediately of any unauthorized use. We are not responsible for any loss resulting from unauthorized access to your account.

23. Service Availability and Support

Weaf strives to provide continuous service but does not guarantee uninterrupted availability. Scheduled maintenance and updates will be communicated in advance. Support is available via our support contact details.

24. Communications from Weaf

The Service may include communications such as service announcements, administrative messages and newsletters, which are considered part of using the Service. You may opt out of newsletters, but not of service announcements and administrative messages.

25. Inactive User Accounts Policy

We reserve the right to terminate unpaid user accounts inactive for a continuous period of 60 days. In such an event, all associated data will be deleted. We will provide prior notice and an option to back up the data.

26. Termination

Weaf may terminate or suspend your access at any time, with or without notice, for conduct it believes violates these Terms or its policies, is harmful to its business interests, or for any other reason in its sole discretion. Grounds include breach of these Terms, non-compliance with laws, violating rate limits, fraudulent or misleading use, and activities that disrupt or harm the system.

By the user: You may terminate at any time by ceasing all access and notifying Weaf through its contacts.

Effect of termination: all rights and licenses cease; you must discontinue use and destroy confidential information including system keys; outstanding payments become immediately due; and Weaf will not make refunds for voluntary termination.

Survival: Data Privacy and Security, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law and Dispute Resolution survive termination.

No liability & reinstatement: Weaf is not liable for damages resulting from termination or suspension. If you believe termination was in error, you may contact Weaf to discuss reinstatement, which is at Weaf's sole discretion and may be subject to conditions.

27. Disclaimer of Warranties

The system is provided "as is" and "as available" without warranties of any kind. Weaf disclaims all warranties, express or implied, including fitness for a particular purpose, merchantability and non-infringement.

28. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Uganda. Any disputes shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act of Uganda, in Kampala, in English, by three (3) arbitrators.

29. Contact Information

Acknowledgment. By using our Services, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions. If you do not agree, you must discontinue use of our Services immediately.