Privacy Policy

1. Introduction

WEAF Company Uganda Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, API, and products.

By using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

3. How We Use Your Information

We use collected information for:

• Providing and maintaining our services
• Processing transactions and payments
• Submitting tax data to URA (EFRIS) and ZRA on your behalf
• Communicating with you about services, updates, and support
• Improving our services and developing new features
• Ensuring security and preventing fraud
• Complying with legal obligations
• Analyzing usage patterns and performance

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Tax Authorities: Invoice and transaction data is transmitted to URA and ZRA when using integration services
• Service Providers: Third-party vendors who assist in providing our services (payment processors, hosting providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Employee training on data protection
• Compliance with applicable data protection regulations

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Tax-related data may be retained for periods required by law (typically 5-7 years). You may request deletion of your personal data, subject to our legal obligations.

7. Your Privacy Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal requirements)
• Object to processing of your information
• Request data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@weafcompany.com

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings, but disabling cookies may affect functionality.

9. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: